Frequently Asked Questions
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Check-in is 3PM, Check-out is 11AM.
We cannot accommodate early or late checks out due to housekeeping needing access to the rooms from 11AM-3PM.
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We do not have on-site parking.
Parking options are here.
Our small town is quirky when it comes to parking!
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We are a pet free hotel. We love our furry friends, but we cannot allow animals in the hotel in order to prevent allergens and accidents to destroy the nature of our restored Victorian building.
If you have a service animal that aligns with the ADA guidelines trained to assist individuals with medical needs such as diabetes, seizures, or mobility impairments, please email us for our full Service Animal Policy.
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We cannot accommodate children under the age of 12. It’s nothing personal, but in an older building such as ours, sound can travel a little easier. Many of our guests are expecting a romantic getaway, and having younger children in the hotel can disturb the romantic vibes.
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Absolutely not! Each suite has it’s own private bathroom in your suite.
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We cover everything!
Each room has a smart TV, AC, space heaters, Keurig, K-cups, mini-fridge with limited beverages, complimentary snacks upon arrival, and toiletries, extra linens, and towels are provided.
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Arriving Monday through Friday can be a 1 night stay, Arriving Friday through Sunday requires 2 or more nights.
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We require full price of stay to confirm and secure your reservation. If you cancel prior to 30 days in advance of your reservation, full refund will be issued. Fewer than 30 days and a gift card will be issued for a future visit, within one year.
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We provide a Guide Book in your room for you to peruse upon arrival.
Additionally, we advise you to download our town’s app that has everything Jim Thorpe has to offer! Go into your phone’s App Store and search “Visit Jim Thorpe PA.”
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We have a contact-less check-in system that works flawlessly. 2 days prior to your arrival we send an email to touch base and let you know we are expecting you and send a link to the town guide so you can plan your trip accordingly.
On the day of your arrival, we send a welcome text with information regarding the check-in process (the door code) and a video tour of the hotel so you will be able to find your room and find the amenities easily in your room.
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We do NOT serve breakfast, we do have pre-packaged light snacks and breakfast-type foods available in the suite upon arrival.
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We do not enter our guest’s rooms during their stay for security and health reasons. If you are staying for longer than 3 nights, we ask when you would like us to come in with fresh towels, linens, and toiletries and we schedule the time for us to enter the room.
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Yes! Most people keep them stored on their vehicle during their stay.